Internet Salsa

Tuesday, September 05, 2006

Can A Call Center Employee use your credit card?

By now many of you (those of you who are in US) might have spoken/dealt with some one in India or other countries over the phone. Many call centers have opened up in India in recent years. Even major companies have opened their call centers to save cost.

But how safe is it? In other words, how safe is it to give credit card information to someone who is far away?

Recently, a call center Employee was arrested who was accused of using credit card of the customer for herself. This was not the only incident, but also back in June, and Employee in India took about $418,500.

You can read more here


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